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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lydia Sawachi

October 8, 2025

4  out of  5
rating by Lydia Sawachi
"I was served right when I requested a copy of my homeowners insurance"
We responded:
"Thank you, Lydia! I'm glad we could promptly assist you with your request. If there's anything more we can do for you, feel free to reach out!"
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Charles Kim

October 2, 2025

5  out of  5
rating by Charles Kim
"Called state farm left a message and they called me back within 5 minutes, great service. My agent was Cecilia and she was awesome as i was trying to save some money on my policy but she looked at all my cars and made sure i had the best deal possible. I know it was for little thing but i appreciate her doing that when she probably could have been on a sales call. Thank you!"
We responded:
"Thank you, Charles! I'm happy to hear that Cecilia provided you with such attentive service and helped you find the best deal for your policy. We always aim to prioritize our customers' needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Will Wallace

September 29, 2025

5  out of  5
rating by Will Wallace
"Wonderful service by Cecelia! All staff are very friendly & helpful."
We responded:
"Thank you, Will! I'm happy to know you had a great experience with Cecelia and our team. We appreciate your kind words about our friendly and helpful staff. If there's anything else we can assist you with, feel free to reach out!"
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Young Kim

September 25, 2025

5  out of  5
rating by Young Kim
"Called state farm today and ginna helped me get insurance for my car. She was quick, efficient and quick. I would recommend her anytime!"
We responded:
"Thank you, Young Kim! I'm happy to hear that Ginna provided you with quick and efficient service for your insurance needs. We appreciate your recommendation and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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steven wadleigh

September 17, 2025

5  out of  5
rating by steven wadleigh
"Very easy transaction , Gina was very helpful, I've been with State Farm since 1973"
We responded:
"Thank you, Steven, for your long-standing loyalty since 1973! I'm glad to hear that Gina was able to assist you and make the transaction easy. We appreciate your continued trust in our office. If you ever need anything, we're here to help. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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katherine sakai

September 17, 2025

5  out of  5
rating by katherine sakai
"Gina R. H. was great to work with, she was very diligent and quick to respond. I recommend working with her to get your insurance needs"
We responded:
"Thank you for your review, Katherine! I'm happy to hear that Gina provided you with diligent and responsive service. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
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Steve Xavier

September 16, 2025

5  out of  5
rating by Steve Xavier
"Cecilia was great. She answered all my questions"
We responded:
"Thank you, Steve! I'm happy to hear Cecilia was able to assist you and answer all your questions. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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M Fam

September 15, 2025

5  out of  5
rating by M Fam
"Gonna was knowledgeable and very patient."
We responded:
"Thank you! I'm glad to hear that Gonna was knowledgeable and patient during your experience. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Estefanie Ramirez

August 27, 2025

5  out of  5
rating by Estefanie Ramirez
"I cannot say enough good things about Jaymi Wessell and team. Their responsiveness and customer service is what I believe sets them apart from others. I had a hiccup with my policy that left me a little frazzled and everyone worked extremely hard to assure me that this was not a big deal and that I had options available to me. They utilize multiple avenues to communicate and are always very responsive, whether it be by phone, through email, or even through text which is my preferred method for communication. Working with this team offers so much peace of mind, but they even go the extra mile to review my policy periodically to reach out with better coverage and offers, ensuring we get the most bang for our buck. I have worked with Gina, Erika, and Danny and all have been extremely kind and professional. Cecilia, most recently helped with addressing another issue regarding my policy and she was beyond personable and professional. She worked promptly to get my issue resolved, and offered guidance on issues I might come across and how to address it in the future. It was a pleasure speaking with her and her ability to address my concern so quickly took a great weight off my shoulders. Couldn’t ask for a more!"
We responded:
"Estefanie, thank you for your wonderful feedback! I'm so happy to hear that our team's responsiveness and customer service have made a positive impact on your experience. It's great to know that Gina, Erika, Danny, and Cecilia have been able to assist you effectively and provide peace of mind. We’re committed to ensuring you have the best coverage and support possible. If you ever need anything else, feel free to reach out!"
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Alexis

August 25, 2025

5  out of  5
rating by Alexis
"Ginna was really kind and Professional."
We responded:
"Thank you, Alexis! I'm happy to hear that Ginna provided you with such kind and professional service. Our team is dedicated to ensuring a positive experience for everyone. If you need anything else, feel free to reach out!"
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MYRA

August 24, 2025

5  out of  5
rating by MYRA
"I called to verify the change in my payment method for my insurance coverage would take effect this month: Cecilia assisted me with this inquiry and assured me that the insurance payments would be taken from the new payment method I setup. Cecilia was prompt, knowledgeable and responded with courtesy and assurance. Thank you for your help, Cecilia, I appreciate it."
We responded:
"Thank you, Myra! I'm happy to hear that Ginna was able to assist you so effectively during your insurance coverage review. It's wonderful that she provided you with all the necessary information and handled your payment update with such care. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Benny Lazaro

August 21, 2025

5  out of  5
rating by Benny Lazaro
"Cecilwas very helpful resolved my problem thank you"
We responded:
"Thank you, Benny! I'm happy to hear that Cecil was able to assist you effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
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Jacinto Villanueva Rosales

August 20, 2025

5  out of  5
rating by Jacinto Villanueva Rosales
"Sesila una trabajadora muy amable y muy conpitidora consutravajo isu convivensia conc cada oportunida"
We responded:
"¡Gracias, Jacinto! Me alegra saber que Sesila te brindó un servicio tan amable y profesional. Valoramos mucho tu opinión y estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Carey Buth

August 19, 2025

5  out of  5
rating by Carey Buth
"Friendly and very communicating people. Thanks for Cecelia for helping me out."
We responded:
"Carey, thank you for your kind words! I'm happy to hear that Cecelia was able to assist you effectively. Our team is dedicated to providing friendly and communicative service. If you need anything else, feel free to reach out!"
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santiago crisostomo

August 19, 2025

5  out of  5
rating by santiago crisostomo
"Gracias por el apoyo de la srta ginna de la empresa aseguradora. Su atención profesional para solucionar mi situación fue excelente. Gracias"
We responded:
"¡Gracias, Santiago! Me alegra saber que Ginna pudo brindarte un servicio excelente y profesional. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Andre Fontenot

August 18, 2025

5  out of  5
rating by Andre Fontenot
"I had a question and information to share with my State Farm agent. Shortly after leaving a voice message Cecilia, from the office, got back to me, answered my questions and addressed the issues to my satisfaction. Very pleased and happy."
We responded:
"Andre, thank you for your wonderful feedback! I'm glad to hear that Cecilia was able to assist you promptly and address your concerns. We appreciate your trust in us and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
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Benjo Malaluan

August 15, 2025

5  out of  5
rating by Benjo Malaluan
"If you ever need a car insurance or any type of insurance Jaymi TEAM will take care of you they listen to want you need and will fine a affordable price Thank you to Cecilia N for helping me out. Much appreciated 👏"
We responded:
"Thank you for your review, Benjo! I'm happy to hear that Cecilia and the team were able to assist you with your insurance needs. We always aim to provide attentive service and find the best options for our customers. If you have any more questions or need further assistance, feel free to reach out!"
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David Godsoe

August 11, 2025

5  out of  5
rating by David Godsoe
"It was my first time talking to Cecelia, she was very helpful & nice as are the regulars that I already know! Thank you to Jamie & all her employees for taking care of us for a long time & very well!!👌👍✅"
We responded:
"Thank you, David! I'm happy to hear that Cecelia and the rest of our team have been helpful and kind. We truly appreciate your trust and loyalty over the years. If you ever need anything else, just let us know!"
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Yoko Nakagawa

August 6, 2025

5  out of  5
rating by Yoko Nakagawa
"Review of renewing policies"
We responded:
"Thank you, Yoko, for your fantastic review! I'm happy to know that your policy renewal experience was positive. Our office is dedicated to making the process smooth and efficient. If you have any questions or need further assistance, feel free to reach out anytime!"
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Stacey

August 5, 2025

5  out of  5
rating by Stacey
"I’ve recently switched over to State Farm. Cecilia and Frank are efficient, professional and a pleasure to work with."
We responded:
"Thank you, Stacey! I'm happy to hear that Cecilia and Frank have made your transition to State Farm smooth and enjoyable. Our team is dedicated to providing efficient and professional service. If you need anything else, feel free to reach out!"
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Michael A

August 4, 2025

5  out of  5
rating by Michael A
"We’ve been with the crew here at St Farm for at least 10 years. And they never fail to deliver outstanding and personalized service. Cecilia helped me out with a homeowners policy question and got me dialed in on a solution."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm glad to hear that Cecilia was able to assist you with your question. We truly appreciate your loyalty over the years and are committed to providing personalized service. Let us know if there's anything else we can do for you!"
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James Boyer

August 1, 2025

5  out of  5
rating by James Boyer
"This agent ROCKS! All the info we need and sensitive to our financial situation AND future goals. We got the full package."
We responded:
"It is a pleasure to help. Thank you for the feedback!"
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Charles Porta

July 30, 2025

5  out of  5
rating by Charles Porta
"Cecilia,gave me excellent service. Thanks Cecilia"
We responded:
"Mary, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
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Cristina Alfonso

July 22, 2025

5  out of  5
rating by Cristina Alfonso
"Cecilia, I really appreciate your patience, professionalism, and the time you took to explain everything so clearly. It made the process a lot easier and less stressful for me."
We responded:
"Thank you for your review, Cristina! I'm happy to hear that Cecilia's patience and professionalism made your experience easier and less stressful. Our team is dedicated to providing clear and helpful service. Let us know if there's anything else we can assist you with!"
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Elsa Telléz de Ocon

July 10, 2025

5  out of  5
rating by Elsa Telléz de Ocon
"Ginna, mucha gracias por su fina atención."
We responded:
"¡Gracias, Elsa! Me alegra saber que Ginna te brindó una atención excelente. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"