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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samantha Damon

Samantha Damon

October 15, 2024

5  out of  5
rating by Samantha Damon
"Michelle Richardson has been extremely helpful and kind over the years. My family and I are very fortunate to have her as an agent. She always looks to get me the best deals and she genuinely cares about what's going on in my life. I'll forever be grateful for her and the way she cared about my father's treatments. I would highly recommend checking her out."
We responded:
"Samantha, we are grateful for your kind words and thrilled to hear about your positive experience with Michelle. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Michelle exceeded your expectations."
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Oscar Uzho

October 14, 2024

4  out of  5
rating by Oscar Uzho
"Muy seguro, y rápido"
We responded:
"Gracias, Oscar, por tu comentario positivo. Me alegra saber que encontraste nuestro servicio seguro y rápido. Estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Harry She

October 10, 2024

5  out of  5
rating by Harry She
"They taking care customer very well. Also State Farm Insurance are the best services insurance company I think."
We responded:
"We take pride in offering the best insurance price, product and customer service. Thank you for the feedback, it is a pleasure to help you with your insurance quotes and needs."
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steven wadleigh

September 30, 2024

5  out of  5
rating by steven wadleigh
"Very easy transaction , Gina was very helpful, I've been with State Farm since 1973"
We responded:
"Thank you, Steven, for your long-standing loyalty since 1973! I'm glad to hear that Gina was able to assist you and make the transaction easy. We appreciate your continued trust in our office. If you ever need anything, we're here to help. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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dav cam

September 22, 2024

5  out of  5
rating by dav cam
"They have been a great help , expecially Ginna , for whatever insurance questions or needs I’ve had ."
We responded:
"Hey Dav, thanks a lot for the 5-star rating! We're so happy you're satisfied with our service! If you ever need anything else, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Kaietano mahe

September 10, 2024

5  out of  5
rating by Kaietano mahe
"Jaymi help me alot Everytime I need help about my payment or claim or ask about my auto insurance she's the one helping me all the time, thank you so much jaymi for all your help."
We responded:
"Thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Rudx Friera

September 5, 2024

5  out of  5
rating by Rudx Friera
"Ginna has been amazing throughout the whole process and has been very very patient with me which is very my appreciated!"
We responded:
"Hi Rudx, Ginna is indeed a valuable part of our team, and I'm glad she could assist you so well. Your appreciation means a lot to us. If you need any further assistance, we're here to help. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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damaris miranda

August 5, 2024

5  out of  5
rating by damaris miranda
"This was the best experience ever not a moment of any hesitation on anything i would recommend state farm for anything you need they help with everything and answer any questions. Thankyou Amy Winsell from star farm for all that you do."
We responded:
"Hi Damaris! Thank you so much for your wonderful review! I'm so glad you had such a positive experience with us. Amy and our team are always here to help with any questions or needs you have. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Quynh Nguyen

July 27, 2024

5  out of  5
rating by Quynh Nguyen
"Wonderful customer service. Helpful"
We responded:
"Hey Quynh, thanks a bunch for the awesome review! We're so happy you found our customer service helpful! If you ever need anything else, we're here for you! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Robin Umipig

July 24, 2024

5  out of  5
rating by Robin Umipig
"Ginna is very helpful. She responds as soon as she can and answers all my questions."
We responded:
"Hey Robin, thanks for the awesome review! We're so happy to hear that Ginna has been helpful and responsive to your questions. We appreciate your feedback and are always here if you need anything else! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Martha McCaffrey

July 3, 2024

5  out of  5
rating by Martha McCaffrey
"Excellent service as always , Ginna is fantastic"
We responded:
"Thank you for your 5-star review, Martha! I'm glad to hear that Ginna provided you with excellent service. We are grateful for your kind words and are happy to assist with any insurance needs you may have in the future. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Ajay Manglani

June 7, 2024

5  out of  5
rating by Ajay Manglani
"I have had a great experience with the State Farm team who is managing my claim related to an auto incident. Jaymi Wessell, Michelle Richardson, and everyone on the State Farm team are so helpful. Keep up the great work."
We responded:
"Ajay, I'm thrilled to hear you had a great experience with our team! We are dedicated to providing helpful service and we're pleased to have been able to assist you. If you need anything else, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Steven Rivera

May 7, 2024

5  out of  5
rating by Steven Rivera
"Been with this team for a few years now and I love how easy it is to speak to someone in real time. I also appreciate how thorough they are when giving you guidance/advice on navigating policies and options. Special shoutout to Gina and Jaymi!"
We responded:
"Steven, I'm thrilled to hear you've been with our team for a few years and appreciate our real-time assistance and thorough guidance! Gina and I are grateful for your kind words and are pleased to have been able to help you navigate policies and options. Please reach out for any future insurance needs - we're here to assist you! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Jerry Liu

May 2, 2024

5  out of  5
rating by Jerry Liu
"Love working with Ginna and Jaymi from Statefarm. They are always quick to respond and take care of my needs."
We responded:
"Thanks for the kind words, Jerry! We’re happy to hear Ginna was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jaymi Wessell - State Farm Insurance Agent"
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Christine Boles

April 3, 2024

5  out of  5
rating by Christine Boles
"My daughter moved back to Pacifica from New Mexico and was having trouble getting her State Farm car insurance transferred. Jaymi knew just what to do, got the old policy canceled, and the new one set up in no time. She was a total professional, easy to communicate with, very responsive, and she even managed to save my daughter money! Can't recommend Jaymi highly enough!"
We responded:
"Thank you for the positive feedback, Christine! I'm delighted to hear that I could assist your daughter with transferring her car insurance smoothly and save her money in the process! Providing excellent service and savings is always my goal. If you or your daughter have any more insurance needs, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Edwin Lansang

March 27, 2024

5  out of  5
rating by Edwin Lansang
"Gina Rey-Hernandez has been and continues to be helpful to me in navigating through all the ins and outs of my various insurance coverages. She seems to be perpetually there to answer my calls which is a huge comfort! I look forward to working more with her as I approach retirement which will likely cause changes in my insurance needs. Thank you, Ginna!"
We responded:
"Thank you for the positive feedback, Edwin! I'm glad to hear that Gina has been helpful in navigating your insurance coverages and providing excellent service. As you approach retirement, we're here to assist with any changes in your insurance needs. Feel free to reach out to our office for any assistance you may need. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Pauline Facciano

March 6, 2024

5  out of  5
rating by Pauline Facciano
"Very helpful. I’m happy with Jaymi Wessell as my agent!"
We responded:
"Hi Pauline, thank you for choosing our State Farm office! If you ever need assistance with your insurance needs, feel free to reach out. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Amelia Granizo

March 5, 2024

3  out of  5
rating by Amelia Granizo
"Bailey who greeted me at the door with a smile, did what she could to assist me with how I could continue to afford my auto insurance."
We responded:
"Thank you for your review Amelia. I'm truly sorry to hear that you're not satisfied with your current rate. Your comfort and satisfaction are paramount to us, and we understand how important it is to feel financially secure with your insurance coverage. Rate adjustments can occur due to various factors, but please know that we're here to help.Our team is committed to exploring all available options to see if there's a solution that better fits your budget and needs. I hope that you take advantage of the flexible payment options that Bailey offered you. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail and work together to find a resolution that meets your expectations. Your feedback is invaluable, and we're dedicated to ensuring your peace of mind."
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Paul Romero

March 5, 2024

5  out of  5
rating by Paul Romero
"Ginna was extremely helpful and went out of her way to assist me. I wish I could get this kind of customer service from all my interactions!! Thank you so much!!!"
We responded:
"Thanks for the kind words, Paul! We’re happy to hear Ginna was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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T

February 15, 2024

5  out of  5
rating by T
"I had to make a few changes recently and Ginna was very pleasant to speak to and was happy to explain the various aspects of my auto policy and helped me decide what was the best option for my needs. They should rebrand the “Jake from State Farm” commercials and use Ginna as the star"
We responded:
"It's wonderful to hear that Ginna provided you with excellent service during your recent policy changes. We appreciate your kind words about her professionalism and willingness to assist you in understanding your auto policy options. We'll make sure to pass along your positive feedback to Ginna and the team. Your suggestion about rebranding the commercials with Ginna as the star is certainly intriguing! Thank you for your loyalty to State Farm, and if you ever need assistance in the future, don't hesitate to reach out."
Profile photo of Kartik Sreenivasan

Kartik Sreenivasan

February 13, 2024

5  out of  5
rating by Kartik Sreenivasan
"I moved to CA and needed to get auto insurance somewhat urgently. Bailey at Jaymi Wessel's office went above and beyond to work with me even on the expedited timeline. She was extremely friendly, knowledgeable and reminded me why I went to state farm in the first place. I strongly recommend anyone in the bay area looking for auto insurance to reach out to Bailey. She's a pleasure to work with and gives excellent and genuine advice."
We responded:
"Thank you, Kartik, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Bailey, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Keith Greenblat

February 3, 2024

5  out of  5
rating by Keith Greenblat
"Bailey was super awesome. Took care of me start to finish quickly. Thank you!"
We responded:
"Keith, thank you for the shoutout for Bailey! Our office loves being your good neighbor."
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Julio Velazquez

February 2, 2024

5  out of  5
rating by Julio Velazquez
"Wonder and very understanding of what I needed for my insurance"
We responded:
"Julio, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Mark Nolfi

January 18, 2024

5  out of  5
rating by Mark Nolfi
"Last year my wife and I changed insurance carriers and bundled our car and home insurance with State Farm. Jaymi Wessel is our contact person at State Farm here in Pacifica. We just renewed our policy as her service and responsiveness is impressive and the rates for State Farm are very competitive. We are pleased that we made this switch to State Farm and Jaymi Wessel."
We responded:
"Thank you, Mark, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Chez Santini

January 9, 2024

5  out of  5
rating by Chez Santini
"I am writing to express my sincere appreciation for the exceptional service provided by Jaymi Wessell at State Farm. I have had the pleasure of utilizing her services for many years, and throughout this time, Jaymi's expertise in the insurance industry has consistently exceeded my expectations. She seamlessly tailored comprehensive solutions to meet my evolving needs, demonstrating a level of commitment and professionalism that is truly commendable. Her clear communication, proactive approach, and friendly demeanor make working with Jaymi a pleasure. I wholeheartedly recommend Jaymi Wessell to anyone seeking a seasoned, customer-focused insurance professional with a proven track record of excellence over many years."
We responded:
"Thank you, Chez, for the amazing review! Our team works hard to provide a great insurance experience in Pacifica and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"