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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sigrid Paech

March 12, 2025

5  out of  5
rating by Sigrid Paech
"We are satisfied customers of State Farm since more than 20 years. We appreciate their good customer service. Recently Gina and Cecilia were prompt to provide me with a copy of our homeowner's insurance, which was missing from my deceased husband's files"
We responded:
"Thank you, Sigrid, for your continued support over the past 20 years! I'm happy to know that Gina and Cecilia were able to assist you promptly with your insurance documents. If you ever need further assistance or have any questions, please feel free to reach out to our office. We're here to help!"
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Frank Lee

February 24, 2025

5  out of  5
rating by Frank Lee
"Have used them for many years. Always respond very quickly and I have zero complaints."
We responded:
"Thank you, Frank, for your continued support over the years! I'm happy to know that our quick responses have met your expectations. If you ever need anything or have questions, feel free to reach out. We're here to help!"
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Pat Munoz

February 8, 2025

5  out of  5
rating by Pat Munoz
"Jaymi Wessell is a very thorough and helpful agent! We appreciate her attention to detail for our home insurance. She and her staff are pleasant and helpful!"
We responded:
"Thank you, Pat, for your wonderful feedback! I'm glad to know that our attention to detail and assistance with your insurance met your expectations. It's great to hear that you found our team pleasant and helpful. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Miguel Dabliz

February 5, 2025

5  out of  5
rating by Miguel Dabliz
"I wanted to change my car insurance policy from comprehensive to liability, for retirement reasons, and Miss Cecilia Navarrete took it upon herself and made the change over without any issues and she gave me the new liability premium instantly and accurately …. I have been State Farm client for over thirty (30) years and they always been very responsive to my needs…. I recommend them to anyone ….. Cecilia Navarrete adds a great value to this great insurance company. Thank you Cecilia 🙏"
We responded:
"Miguel, I'm happy to hear about your positive experience with Cecilia! Her dedication to ensuring a smooth transition for your insurance policy is truly appreciated. We're grateful for your loyalty over the past 30 years and are delighted to continue meeting your needs. Thank you for recommending us, and please feel free to reach out if you have any further questions or need assistance in the future."
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Janet Bran

January 23, 2025

5  out of  5
rating by Janet Bran
"Best customer service. Jaymi and Ceclia always answer my questions promptly. They answer all of my questions and send needed documentation very quickly. And each year, I talk with Jaymi about my policies to review my needs and costs. I feel very secure with their support. Thank you Jaymi and Cecilia."
We responded:
"Thank you, Janet, for your wonderful feedback! I'm so happy to know that you feel secure with the support Cecilia and I provide. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Elisabeth Boles

January 7, 2025

5  out of  5
rating by Elisabeth Boles
"The agents (I've interfaced most with Ginna Rey-Hernandez) are very friendly and quick to reply to any questions!"
We responded:
"Thank you, Elisabeth, for your wonderful review! I'm glad to know that our team, especially Ginna, has been friendly and responsive to your questions. We're here to help, so don't hesitate to reach out if you need anything else. Have a great day!"
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Arthur Cecchin

January 2, 2025

5  out of  5
rating by Arthur Cecchin
"Gina assisted me in completing a payment with her on the phone. It was convenient, easy, and an enjoyable way to do business. Happy New Year to all."
We responded:
"Thank you, Arthur, for your feedback! I'm happy that Ginna was able to assist you in such a convenient manner. I'll make sure she knows about your appreciation. Wishing you a Happy New Year! If there's anything else you need, don't hesitate to contact us."
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Sheldon Axler

December 8, 2024

5  out of  5
rating by Sheldon Axler
"Many thanks to Ginna Rey-Hernandez in Jaymi Wessell's office for promptly and expertly modifying our insurance policy."
We responded:
"Sheldon, thank you for your kind words! I'm glad Ginna could assist you promptly and expertly with your insurance policy modifications. We appreciate your trust in our office and are always here to help with any future needs."
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Kim Pan

October 29, 2024

5  out of  5
rating by Kim Pan
"I’m a long time customer of Jaymi Wessell State Farm insurance agency because of the excellent service. I talk to Jaymi, Michelle and Gina with my various needs and they are all very helpful."
We responded:
"Kim, thank you so much for your kind words and for being a long-time customer! I'm happy to hear that you’ve consistently received excellent service from our team. Michelle, Gina, and our office are always here to help with your various needs. Your satisfaction means a lot to us, and we look forward to continuing to assist you in the future. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Samantha Damon

October 15, 2024

5  out of  5
rating by Samantha Damon
"Michelle Richardson has been extremely helpful and kind over the years. My family and I are very fortunate to have her as an agent. She always looks to get me the best deals and she genuinely cares about what's going on in my life. I'll forever be grateful for her and the way she cared about my father's treatments. I would highly recommend checking her out."
We responded:
"Samantha, we are grateful for your kind words and thrilled to hear about your positive experience with Michelle. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Michelle exceeded your expectations."
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Oscar Uzho

October 14, 2024

4  out of  5
rating by Oscar Uzho
"Muy seguro, y rápido"
We responded:
"Gracias, Oscar, por tu comentario positivo. Me alegra saber que encontraste nuestro servicio seguro y rápido. Estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Harry She

October 10, 2024

5  out of  5
rating by Harry She
"They taking care customer very well. Also State Farm Insurance are the best services insurance company I think."
We responded:
"We take pride in offering the best insurance price, product and customer service. Thank you for the feedback, it is a pleasure to help you with your insurance quotes and needs."
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steven wadleigh

September 30, 2024

5  out of  5
rating by steven wadleigh
"Very easy transaction , Gina was very helpful, I've been with State Farm since 1973"
We responded:
"Thank you, Steven, for your long-standing loyalty since 1973! I'm glad to hear that Gina was able to assist you and make the transaction easy. We appreciate your continued trust in our office. If you ever need anything, we're here to help. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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dav cam

September 22, 2024

5  out of  5
rating by dav cam
"They have been a great help , expecially Ginna , for whatever insurance questions or needs I’ve had ."
We responded:
"Hey Dav, thanks a lot for the 5-star rating! We're so happy you're satisfied with our service! If you ever need anything else, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Kaietano mahe

September 10, 2024

5  out of  5
rating by Kaietano mahe
"Jaymi help me alot Everytime I need help about my payment or claim or ask about my auto insurance she's the one helping me all the time, thank you so much jaymi for all your help."
We responded:
"Thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Rudx Friera

September 5, 2024

5  out of  5
rating by Rudx Friera
"Ginna has been amazing throughout the whole process and has been very very patient with me which is very my appreciated!"
We responded:
"Hi Rudx, Ginna is indeed a valuable part of our team, and I'm glad she could assist you so well. Your appreciation means a lot to us. If you need any further assistance, we're here to help. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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damaris miranda

August 5, 2024

5  out of  5
rating by damaris miranda
"This was the best experience ever not a moment of any hesitation on anything i would recommend state farm for anything you need they help with everything and answer any questions. Thankyou Amy Winsell from star farm for all that you do."
We responded:
"Hi Damaris! Thank you so much for your wonderful review! I'm so glad you had such a positive experience with us. Amy and our team are always here to help with any questions or needs you have. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Quynh Nguyen

July 27, 2024

5  out of  5
rating by Quynh Nguyen
"Wonderful customer service. Helpful"
We responded:
"Hey Quynh, thanks a bunch for the awesome review! We're so happy you found our customer service helpful! If you ever need anything else, we're here for you! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Robin Umipig

July 24, 2024

5  out of  5
rating by Robin Umipig
"Ginna is very helpful. She responds as soon as she can and answers all my questions."
We responded:
"Hey Robin, thanks for the awesome review! We're so happy to hear that Ginna has been helpful and responsive to your questions. We appreciate your feedback and are always here if you need anything else! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Martha McCaffrey

July 3, 2024

5  out of  5
rating by Martha McCaffrey
"Excellent service as always , Ginna is fantastic"
We responded:
"Thank you for your 5-star review, Martha! I'm glad to hear that Ginna provided you with excellent service. We are grateful for your kind words and are happy to assist with any insurance needs you may have in the future. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Ajay Manglani

June 7, 2024

5  out of  5
rating by Ajay Manglani
"I have had a great experience with the State Farm team who is managing my claim related to an auto incident. Jaymi Wessell, Michelle Richardson, and everyone on the State Farm team are so helpful. Keep up the great work."
We responded:
"Ajay, I'm thrilled to hear you had a great experience with our team! We are dedicated to providing helpful service and we're pleased to have been able to assist you. If you need anything else, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Steven Rivera

May 7, 2024

5  out of  5
rating by Steven Rivera
"Been with this team for a few years now and I love how easy it is to speak to someone in real time. I also appreciate how thorough they are when giving you guidance/advice on navigating policies and options. Special shoutout to Gina and Jaymi!"
We responded:
"Steven, I'm thrilled to hear you've been with our team for a few years and appreciate our real-time assistance and thorough guidance! Gina and I are grateful for your kind words and are pleased to have been able to help you navigate policies and options. Please reach out for any future insurance needs - we're here to assist you! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Jerry Liu

May 2, 2024

5  out of  5
rating by Jerry Liu
"Love working with Ginna and Jaymi from Statefarm. They are always quick to respond and take care of my needs."
We responded:
"Thanks for the kind words, Jerry! We’re happy to hear Ginna was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jaymi Wessell - State Farm Insurance Agent"
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Christine Boles

April 3, 2024

5  out of  5
rating by Christine Boles
"My daughter moved back to Pacifica from New Mexico and was having trouble getting her State Farm car insurance transferred. Jaymi knew just what to do, got the old policy canceled, and the new one set up in no time. She was a total professional, easy to communicate with, very responsive, and she even managed to save my daughter money! Can't recommend Jaymi highly enough!"
We responded:
"Thank you for the positive feedback, Christine! I'm delighted to hear that I could assist your daughter with transferring her car insurance smoothly and save her money in the process! Providing excellent service and savings is always my goal. If you or your daughter have any more insurance needs, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Edwin Lansang

March 27, 2024

5  out of  5
rating by Edwin Lansang
"Gina Rey-Hernandez has been and continues to be helpful to me in navigating through all the ins and outs of my various insurance coverages. She seems to be perpetually there to answer my calls which is a huge comfort! I look forward to working more with her as I approach retirement which will likely cause changes in my insurance needs. Thank you, Ginna!"
We responded:
"Thank you for the positive feedback, Edwin! I'm glad to hear that Gina has been helpful in navigating your insurance coverages and providing excellent service. As you approach retirement, we're here to assist with any changes in your insurance needs. Feel free to reach out to our office for any assistance you may need. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"